Mustang Mach-E bug leaves cars stuck in 'deep sleep' with empty 12v battery

Add a software glitch to the list of issues affecting Ford's newly released Mustang Mach-E electric crossover, according to The Verge, an issue with the car's 12-volt backup battery has plagued some cars. Cannot be started even if their primary lithium-ion batteries are fully charged. In normal circumstances, the battery pack draws power from the vehicle's primary energy cell. For Mach-E vehicles in question, this won't happen when the vehicle is plugged in and charged. When the 12 Volt

battery finally dies, the slotxo download FordPass app will report that the Mach-E is in "deep sleep" mode.Ford acknowledged the problem in a technical service bulletin filed with the National Highway Traffic Safety Administration. It states that the problem is a software issue with the vehicle's powertrain control module, the company claims that the bug only affects "a small number of" Mach-E vehicles, particularly on or before Ford. It's February 3, and while automakers are developing OTAs to fix the problem,

the primary way to fix the problem is to bring the affected Mach-E to a Ford dealer. It is possible to start the battery by yourself. But the steps for doing so are not straightforward.We know quite a few Mustang Mach-E owners have their 12-volt batteries to low-voltage conditions. We work proactively with first-generation owners to encounter this issue to identify the root cause. "In rare instances, customers can now contact their local Ford authorized EV dealer for a fix," Ford spokesperson Engadget said.

When it comes to newly released EVs, software issues aren't uncommon, especially among relatively new automakers to build them. Late last year, Polestar had to restore Polestar 2 to fix a software glitch that caused some cars to suddenly lose power while driving. Still, no matter how small this latest error is. But it's a mistake for one of the high-profile EVs from the US automaker.

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